RETURNS AND EXCHANGES-​ Ocean's Moisture does not offer refunds. Due to our products being personal care products, we do not resell to ensure the safeness and cleanliness of our products. Exchanges are accepted for incorrect or defective items only. Please contact customer service at [email protected] within 7 days of receiving an order that seems to be incorrect or defective. Note that all items that are incorrect or defective, will need to be returned to receive a replacement. Ocean's Moisture has the right to deny any refund or exchange request. We value our customers and customer satisfaction is our top priority!

​​LOST OR STOLEN ORDERS- Ocean's Moisture is not responsible for lost or stolen orders. Please contact USPS to file a claim for lost or stolen orders.

SHIPPING- Orders will be shipped within 1-3 business days of purchase, excluding holidays.
Purchaser will be notified by email when order has been shipped.
All orders will be shipped Priority by USPS.
Please be sure that shipping and billing information is correct. 
Shipping fees are nonrefundable.